Privacy Policy
P.R. DISTRIBUTIONS INC. (“PR Distribution,” “PRD,” or “We”) places a high priority on protecting your privacy and personal information. Your access to our website prdistribution.ca (the “Website”) and the use of our products and services (collectively, the “Services”) are governed by the privacy practices and policies described in this privacy policy (the “Privacy Policy”).
Introduction
This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect this information. It also explains your rights and choices regarding how we use your personal information.
Collection and use of information
We collect personal information for various purposes, including to provide our products and services, enhance your customer experience, and communicate with you. Here are the main types of information we collect and how we use it:
Purchases
When you purchase a product from PR Distribution, we collect your contact details and payment information to process your order and provide appropriate customer service. We use this information solely to fulfill your order and for administrative purposes.
Customer service
When you contact our customer service, we collect your name, address, and email to better respond to your inquiries. With your consent, we retain this information to personalize future interactions.
Website
We use cookies to collect information about your use of our website. Temporary cookies are deleted when you close your browser, while persistent cookies remain on your device until you delete them. This information helps us improve the design of our website.
Feedback and reviews
If you provide feedback or reviews on our services, we may use this information to enhance our products and services. Your comments may be posted on our website without revealing your personal information.
Sharing of information
PR Distribution does not sell or share your personal information with third parties, except in the following cases:
- With your consent.
- To perform services on our behalf, such as product delivery.
- To comply with the law or a legal request.
- In the event of a merger, acquisition, or sale of all or part of our business.
Protection of information
We use various security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. We retain your personal information as long as necessary to achieve the purposes for which it was collected or to comply with the law.
Your rights and choices
You have the right to:
- Access and update your personal information.
- Modify your privacy preferences.
- Withdraw your consent to the use of your personal information.
- Request the deletion of your personal information.
To exercise these rights, please contact us by phone at 1 800 463-5259 or by email at the address provided below.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will inform you of any significant changes by posting the new policy on our website. By continuing to use our services after these changes, you accept the terms of the revised Privacy Policy.
Contact us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
PR Distribution
6500 rue Zéphirin-Paquet, Local 100
Québec (Québec) G2C 0M3
418 872-6018
1 800 463-5259
info@prdistribution.ca
Privacy Officer
Maude Martineau, Human Resources Director
Phone: 418 872-6018
Email: maude.martineau@prdistribution.ca
Last revision : July 23, 2024
