We at PR Distribution Inc. respect your concerns about privacy and value the trust you have placed in us. This Privacy Notice describes the types of personal information we collect, how we may use that information, and with whom we may share it. Our Privacy Notice also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We tell you how you can reach us to review and update your contact information, change your privacy preferences, remove or request that we delete your personal information that we currently retain or answer any questions you may have about our privacy practices.
This Privacy Notice applies to all personally identifiable information about you collected, used or disclosed by PR Distribution. We also may collect aggregate information about you which does not identify you and which is not therefore personal information.
What types of information does PR Distribution collect and use about me and how does PR Distribution use the information?
We collect and use information about you to communicate with you about our products, services and promotions. We also collect information to improve the experience of PR Distribution consumers. Here are the ways we obtain information about you and the types of information we obtain. We also tell you how we use the information.
When you order or purchase an item at PR Distribution, you may be required to give us contact information, including your address, phone number and email address, and payment information (such as credit card information) so we may process your order and for billing and delivery and customer service. When you pay for a PR Distribution product using a credit card, we use your credit card information only to fulfill your order and for other internal purposes.
Credit Card Signature Required
All credit cards used for purchase at PR Distribution that do not have chip and pin technology must be signed with a valid signature in the signature panel by the cardholder. PR Distribution reserves the right to refuse any purchase made with an unsigned or invalidly signed credit card. Invalidly signed credit cards include: an unreadable signature due to wear, a blank signature line, writing “See ID” or “See my ID” instead of a valid signature in the signature panel.
If you contact one of our customer service representatives, we may ask you for information such as your name, address and email address so we can respond to your questions or concerns. With your consent, we may retain this information to personalize your experience with us and better assist you the next time you contact us.
Help Us To Improve
We invite you with the option to leave a personal comments about our services. During this process you have the option to provide us with such information as your name, address, email address and telephone number so that we can respond to your questions or concerns. The information that is collected and retained by this unit is for PR Distribution’s use only.
What about information that PR Distribution already holds?
To review the information that we currently hold about you and the preferences that you have indicated regarding our use and disclosure of that information or if you wish to change those preferences or if you wish us not to use or disclose such information, please contact our Privacy Office at 1-800-463-5259 or at the address provided at the end of this Notice.
How long does PR Distribution retain my information?
We retain your information as long as it is required for the purposes identified when you provided the information for such specific purposes or for any new purposes identified by us and consented to by you, and for any appropriate time thereafter including a sufficient time following to permit you to ask any questions regarding its use. Certain information is retained for longer periods for our internal audit and quality control purposes
Does PR Distribution share the information it obtains about me with third parties?
PR Distribution does not share personal information about its consumers with any third parties outside the PR Distribution family for their own marketing purposes. However, we may do so within the PR Distribution family. We do share this information with service providers we have retained to perform services on our behalf, but these service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We also may disclose information about you as required by law.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. If the business is transferred, we will provide you with the opportunity to tell us that you would prefer that information about you not be transferred. Should such a transfer occur, we will use reasonable efforts to try to ensure that the transferee uses personal information about you in a manner that is consistent with this Privacy Notice.
How does PR Distribution protect personal information?
The security of personal information is a high priority for us. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. We are committed to providing appropriate security controls to protect personal information we have about you against foreseeable hazards. To protect the security of your credit card information, we do not collect credit card information on our website.
How does PR Distribution update its Privacy Notice?
PR Distribution services and promotions will change over time. This Privacy Notice will be updated periodically to reflect those changes and corresponding changes in our information practices. Whenever we revise this Privacy Notice, we will change the date on the notice to indicate when the revisions were made. We reserve the right to change our information practices and the terms of this Privacy Notice, and to apply the changed practices to all information we have about you. By using this web site, you agree to accept the terms of this Privacy Notice as stated at the time you use it. Any future access to this web site subsequent to the posting of a revised Privacy Notice will be deemed to be your acceptance of this Privacy Notice as then revised. We reserve the right to change this Privacy Notice at any time.
Does the PR Distribution website contain links to other websites?
The PR Distribution website may contain links to other websites that operate independently of PR Distribution and are not under our control. We provide links to other websites solely for your convenience and information. Other websites may have their own privacy notices, which we suggest you review if you visit any linked websites. PR Distribution is not responsible for information that is provided by, or collected through, those websites or for any other use of those websites.
How can I review and update or correct my personal information and privacy preferences?
You may review and revise, correct or update any of the information that we have on file about you at any time and you may also learn how we have used it and to whom we have disclosed it. If you have a customer profile you can access and update your information through the customer profile page on our website. We recognize that having accurate and up-to-date information about you and your preferences is important to our ability to properly serve your interests. You may request us to change your preferences regarding our use and disclosure of your information, notify us that you do not wish to receive any further communications from us, or request to have your information, including your customer profile, removed from our records, subject to any requirements for continued retention, such as for billing, audit or warranty purposes. If you wish to review or update your information or preferences, you may do so by contacting us using one of the options provided below.
Will I receive email from PR Distribution?
We will send you email only if you have provided us with your email address and have asked us to communicate with you this way. For commercial electronic messages we will only communicate with you if you have provided your consent for us to do so. Remember, you are always entitled to unsubscribe from commercial electronic messages by clicking the unsubscribe link at the bottom of our messages. Email about PR Distribution may be sent to you either from an PR Distribution website or from www.soleweb.com (a website operated by an PR Distribution service provider).
What if I prefer not to receive communications from PR Distribution?
If you prefer not to receive product information or promotions from us, whether by email or otherwise, please contact us using one of the options provided below. For commercial electronic messages, you can simply click on the unsubscribe link at the bottom of one of our commercial electronic messages.
How can I contact PR Distribution?
If you would like us to update your contact information remove your name from our mailing list or delete your customer profile, or if you have any questions or concerns about PR Distribution’s privacy practices or about your personal information, please contact our Privacy department by;
calling us at 1-800-872-6018,
email at : firstname.lastname@example.org
on our website: www.prdistribution.ca
or writing us at:
PR Distribution Inc./Privacy department
6500 rue Zéphirin-Paquet
Parc industriel Armand Viau
Québec , Québec Canada G2C 0M3
We will respond to your inquiry or investigate your concern as quickly as possible.
DATE : July 22, 2015